Welcome to the team

Your Guide to Getting Started as a CCS Contractor

This page covers your pay, how jobs work, what's expected of you on every clean, and the full onboarding process — from application to your first booked job.

You're a 1099 independent contractor, not a CCS employee. You decide how you get each job done — your methods, your pace — but because client experience and reviews are the core of our business, we hold every job to the quality standard below.

Pay Structure

What you earn per job

You keep the majority of every cleaning fee, plus all of your tips.

60%
Your share of the cleaning fee
CCS retains 40% to cover booking, insurance, support, and client acquisition.
100%
Tips are all yours
Never split, never touched — tips go straight to you.

Estimated weekly earnings

Based on the standard client rate ($180) and deep clean rate ($240), at your 60% share. Actual pay varies with home size, add-ons, and travel.

Jobs / weekStandard cleans onlyDeep cleans onlyWith add-ons
5 jobs$540$720$650 – $860
10 jobs$1,080$1,440$1,300 – $1,730
15 jobs$1,620$2,160$1,940 – $2,590
20 jobs$2,160$2,880$2,590 – $3,460

Estimates only — for planning purposes, not a guarantee. "With add-ons" reflects jobs that include extras like window cleaning, oven cleaning, or laundry service, which increase your per-job payout. Job volume depends on the availability you set and what you accept.

Payout schedule

You're paid out weekly, every Friday, via direct deposit to the bank account on file.

Supplies

What to bring

Come prepared with your own supplies. No specific brand is required — if a client prefers their own products be used, you're welcome to use theirs instead.

Broom / Swiffer & dustpan

Vacuum cleaner

All-purpose cleaner

Microfiber cloths

Glass cleaner

View Recommended Supplies (Amazon)

Recommended, not mandatory.

Scheduling

You control your availability

Set your own schedule in the contractor portal, and accept or decline jobs based on what works for you. There's no minimum number of jobs required.

Cancellations & rescheduling

Once a cleaning is confirmed, you must notify CCS at least 24 hours before the scheduled time to cancel or reschedule.

Repeated late cancellations may affect your standing and eligibility for future jobs.

Quality Standard

What "done" looks like

You choose how you get the job done — but every clean needs to meet this bar. Client experience and reviews are the foundation of CCS's reputation, so professionalism and communication matter as much as the clean itself.

All surfaces dusted and wiped down

Floors vacuumed/mopped, no visible debris

Kitchen: counters, sink, stovetop, and appliance exteriors wiped

Bathrooms: toilet, sink, tub/shower, mirrors cleaned and disinfected

Trash emptied, liners replaced

Beds made / linens handled per client instructions, if applicable

Client's home left as found, aside from the cleaning itself — nothing moved or misplaced

Code of conduct basics

No smoking on client property. Arrive on time, or communicate promptly if you're running behind. Be mindful of pets and children in the home. Always treat the client's space and belongings with care.

Ratings & reviews matter

Client ratings and feedback are tied to your account. Persistent low ratings or complaints can affect your eligibility for future jobs, so treat every clean like it's building your reputation.

Professional Attire

Look the part

Recommended, not a strict uniform — use this as a guide for what’s appropriate on the job.

Clean, presentable polo, t-shirt, or scrubs

Jeans, slacks, khakis, joggers, or knee-length shorts — comfortable is fine, just keep it professional

Closed-toe shoes, always

Hair tied back, no strong perfume/cologne

No visible offensive graphics or language

Insurance

CCS is insured and bonded, but this coverage applies only to CCS-connected cleanings — it does not cover any independent or outside cleaning work you do on your own.

We recommend carrying your own business insurance for your protection.

Non-solicitation policy

You may not solicit your own independent services to clients you were connected with through CCS.

If a client wants to specifically rebook you, that's done through your personalized booking link — not a direct or outside arrangement.

Something happen on a job?

Damage, a dispute, or a complaint — submit it through the website and CCS support will follow up.

Submit a Claim or Complaint
Onboarding

From application to your first job

1

Phone Interview

A quick call to get to know you and answer initial questions.

2

Onboarding Documents

Complete your W-9, ID, and SSN or EIN through Homebase.

Link emailed after you register on our site
3

Background Check

We run a standard background check before you're cleared to accept jobs.

Takes 7–10 business days
4

Supply Photo Approval

Send a photo of your cleaning supplies to contractors@ccscleanpros.com for approval.

5

Set Your Availability

Once approved, open your calendar in the contractor portal and start accepting clients.

Haven't received your Homebase link?

It's sent by email once you've registered to become a cleaner on our website. Check your spam folder first — if it's still not there, email contractors@ccscleanpros.com.

FAQ

Common questions from new contractors

What if a client isn't home when I arrive?
Follow the access instructions provided for that booking (lockbox, code, etc). If you can't get in and haven't been given access instructions, contact CCS support right away rather than waiting at the door.
What if I'm running late?
Message the client and CCS support as soon as you know you'll be late. Clear, early communication keeps trust with the client and protects your standing.
How and when do I get paid?
Payouts run weekly, every Friday, via direct deposit for all jobs completed that week.
Can I bring a helper or additional cleaner with me?
Some bookings include an additional cleaner add-on selected by the client. Only bring help that's been arranged through CCS for that job.
What if a client asks to book me directly?
Direct arrangements outside CCS aren't allowed for clients connected through us. Send them to your personalized booking link instead — see the Non-Solicitation Policy above.
Who do I contact with onboarding questions?
Email contractors@ccscleanpros.com for anything onboarding-related.