Welcome to the team

Your Guide to Getting Started as a CCS Contractor

This page covers your pay, how jobs work, what's expected of you on every clean, and the full onboarding process — from application to your first booked job.

You're a 1099 independent contractor, not a CCS employee. You decide how you get each job done — your methods, your pace — but because client experience and reviews are the core of our business, we hold every job to the quality standard below.

Pay Structure

What you earn per job

You keep the majority of every cleaning fee, plus all of your tips.

Up to 60%
Your share of the cleaning fee
CCS retains a small % to cover booking, insurance, support, and client acquisition.
100%
Tips are all yours
Never split, never touched — tips go straight to you.

Estimated weekly earnings

Based on the standard client rate ($180) and deep clean rate ($240), at your 60% share. Actual pay varies with home size, add-ons, and travel.

Jobs / weekStandard cleans onlyDeep cleans onlyWith add-ons
5 jobs$540$720$650 – $860
10 jobs$1,080$1,440$1,300 – $1,730
15 jobs$1,620$2,160$1,940 – $2,590
20 jobs$2,160$2,880$2,590 – $3,460

Estimates only — for planning purposes, not a guarantee. "With add-ons" reflects jobs that include extras like window cleaning, oven cleaning, or laundry service, which increase your per-job payout. Job volume depends on the availability you set and what you accept.

Payout schedule

You're paid out weekly, every Friday, via direct deposit to the bank account on file.

Supplies

What to bring

Come prepared with your own supplies. No specific brand is required — if a client prefers their own products be used, you're welcome to use theirs instead.

Broom / Swiffer & dustpan

Vacuum cleaner

All-purpose cleaner

Microfiber cloths

Glass cleaner

View Recommended Supplies (Amazon)

Recommended, not mandatory.

Commercial jobs require commercial supplies

You can only pick up commercial cleanings if you carry commercial-grade supplies and equipment. Offices, storefronts, and medical waiting rooms are bigger, dirtier, and held to a higher standard than a home, and household gear will not get you through the job.

At a minimum that means: a commercial or heavy-duty vacuum, a mop and bucket system (not just a Swiffer), an EPA-registered disinfectant, a hard-floor cleaner suited to tile, vinyl, or concrete, restroom and glass cleaners, a full set of microfiber cloths color-coded by area, gloves and eye protection, and your own trash liners. A floor buffer or carpet extractor is a plus for larger contracts.

Send a photo of your commercial setup to contractors@ccscleanpros.com to be cleared for commercial work.

Training

Cleaning, sanitizing, and disinfecting are not the same thing

Clients use these three words like they mean one thing. They don't. Knowing the difference, and using the right product for each, is part of doing the job right.

1. Cleaning
Removes dirt, dust, crumbs, and grease. It does not kill germs, it lifts them off the surface and washes them away. This always comes first, because disinfectant cannot work through a layer of grime.

Use: all-purpose cleaner, dish soap and water, glass cleaner, degreaser, microfiber and water.
Label says: "cleans," "cuts grease," "removes soap scum," "all-purpose cleaner."
2. Sanitizing
Lowers germs to a safe level. It kills most bacteria but not everything. Best for surfaces that touch food or skin, where a strong chemical residue isn't wanted.

Dwell time: the surface must stay wet for 30 to 60 seconds.
Use: food-contact sanitizing spray or wipes, diluted bleach sanitizer solution, quat sanitizer.
Label says: "sanitizes," "kills up to 99.9% of bacteria," "food-contact surface sanitizer," and carries an EPA registration number.
3. Disinfecting
Kills germs, including viruses. The strongest of the three, and the slowest. It only works if the surface stays visibly wet for the full dwell time on the label.

Dwell time: the surface must stay wet for 4 to 10 minutes.
Use: disinfecting wipes and sprays, bleach solution, hydrogen peroxide disinfectant, quat disinfectant.
Label says: "disinfectant," "kills 99.999% of viruses and bacteria," "hospital-grade," plus an EPA registration number and a listed contact or dwell time. If it only claims 99.9%, it is a sanitizer, not a disinfectant.
Cleaning reference: lift the dirt off first
Cleaning: lift the dirt off first
Sanitizing reference: keep the surface wet 30 to 60 seconds
Sanitizing: 30–60 seconds wet
What is a disinfecting spray, and what is not: CCS Cleanpros reference chart
Disinfecting: 4–10 minutes wet

Reference photos, use them to picture the product and the step, not a required brand.

The order that actually works

Clean first, then sanitize or disinfect. Wipe the surface with cleaner, then spray your disinfectant and leave it wet for the time the label says before wiping or letting it air dry. Spraying and immediately wiping kills almost nothing, it just spreads the product around.

Where it matters most: bathrooms, toilets and handles, kitchen counters and sinks, light switches, doorknobs, remotes, and anything in a commercial restroom or breakroom.

Never mix products

Bleach plus ammonia, or bleach plus any acid cleaner (like many toilet bowl or tub cleaners), makes a toxic gas that can send you to the hospital. Use one product, rinse, then use the next. If you ever smell something sharp that burns your eyes or throat, leave the room, open windows, and let the air clear.

If this happens on a job, notify CCS immediately so we can notify the client. Do not keep working in the space or try to handle it on your own.

Taking products out of the original bottle

If you pour a cleaner into any other container, that container is called a secondary container, and it has to be labeled. This is an OSHA requirement, not a CCS preference. An unlabeled spray bottle in a client's home is a safety problem and a liability problem.

Label every bottle you pour into, even water. No blank bottles, ever.

Write the product name exactly as it appears on the original bottle

Write the mix: full strength, or how much product to how much water

Write the main hazard words from the original label (irritant, flammable, corrosive)

Write the date you mixed it. Mixed bleach solution is only good for about 24 hours

Use a waterproof marker or printed label, and tape over it so it can't smear off

Never reuse a food or drink container. No water bottles, no milk jugs, no coffee cups

Never put a new product in a bottle that still has the old product's label on it

Keep the original bottle with you so the instructions and warnings are available

What a good label looks like

Example 1: Bleach Disinfecting Solution — 1/3 cup bleach per 1 gallon water — Corrosive, irritates eyes and skin — Mixed 3/14/26

Example 2: Simple Green All-Purpose Cleaner — 1 part product to 10 parts water — May irritate eyes — Mixed 3/14/26

Example 3: Dish Soap & Water — a few drops per gallon — No known hazard — Mixed 3/14/26

Not acceptable: a bottle marked "cleaner," "blue stuff," "bathroom," or nothing at all.

Insurance

Protect yourself on the job

As an independent contractor you are responsible for your own coverage. Insurance is highly recommended for everyone accepting CCS jobs, and required for most commercial contracts.

Option 1: Buy your own policy
Carry your own general liability policy through any provider you choose. Most cleaning contractors pay somewhere around $30 to $60 a month for $1M in general liability. Send us a copy of your certificate of insurance once it's active.
Option 2: Join the CCS policy
You can be added as a covered contractor under our policy for an additional cost, deducted from your weekly payout. Email contractors@ccscleanpros.com for current pricing and to get added.

Why it matters

Accidents happen: a broken vase, a scratched floor, a stain on a rug, a slip on a wet tile. Without coverage, that cost comes out of your pocket. With coverage, it goes to the policy. Insurance also makes you eligible for higher-paying commercial and property-management work, where proof of coverage is usually non-negotiable.

Scheduling

You control your availability

Set your own schedule in the contractor portal, and accept or decline jobs based on what works for you. There's no minimum number of jobs required.

Cancellations & rescheduling

Once a cleaning is confirmed, you must notify CCS at least 24 hours before the scheduled time to cancel or reschedule.

Repeated late cancellations may affect your standing and eligibility for future jobs.

Quality Standard

What "done" looks like

You choose how you get the job done — but every clean needs to meet this bar. Client experience and reviews are the foundation of CCS's reputation, so professionalism and communication matter as much as the clean itself.

All surfaces dusted and wiped down

Floors vacuumed/mopped, no visible debris

Kitchen: counters, sink, stovetop, and appliance exteriors wiped

Bathrooms: toilet, sink, tub/shower, mirrors cleaned and disinfected

Trash emptied, liners replaced

Beds made / linens handled per client instructions, if applicable

Client's home left as found, aside from the cleaning itself — nothing moved or misplaced

Code of conduct basics

No smoking on client property. Arrive on time, or communicate promptly if you're running behind. Be mindful of pets and children in the home. Always treat the client's space and belongings with care.

Ratings & reviews matter

Client ratings and feedback are tied to your account. Persistent low ratings or complaints can affect your eligibility for future jobs, so treat every clean like it's building your reputation.

Professional Attire

Look the part

Recommended, not a strict uniform — use this as a guide for what’s appropriate on the job.

Recommended contractor attire

Clean, presentable polo, t-shirt, or scrubs

Jeans, slacks, khakis, joggers, or knee-length shorts — comfortable is fine, just keep it professional

Closed-toe shoes, always

Hair tied back, no strong perfume/cologne

No visible offensive graphics or language

Insurance

CCS is insured and bonded, but this coverage applies only to CCS-connected cleanings — it does not cover any independent or outside cleaning work you do on your own.

We recommend carrying your own business insurance for your protection.

Non-solicitation policy

You may not solicit your own independent services to clients you were connected with through CCS.

If a client wants to specifically rebook you, that's done through your personalized booking link — not a direct or outside arrangement.

Something happen on a job?

Damage, a dispute, or a complaint — submit it through the website and CCS support will follow up.

Submit a Claim or Complaint
Same-Day Jobs

Picking up a same-day cleaning

Same-day jobs pay a rush premium and go to whoever claims them first. Because the client is already expecting us that day, the commitment is firm once you accept.

Only claim a same-day job if you can be on site within the posted window

Confirm in the portal within 15 minutes of claiming it

Have your full supplies and equipment ready before you accept

Account must be fully onboarded, background-checked, and in good standing

Message CCS immediately if anything changes, do not contact the client to cancel

Arrive on time and complete the job to the same standard as any scheduled clean

Cancellation and no-show policy

If you claim a same-day cleaning and then cancel it or no-show, your account is suspended for two weeks. The client has already been promised service that day and there is rarely time to re-staff it. Suspension means no job access and no new bookings for 14 days from the incident. A second occurrence may end your contract with CCS.

Emergencies happen

If a genuine emergency prevents you from making a same-day job, notify CCS as soon as you know, before the appointment window, not after. Documented emergencies are reviewed case by case and may be excused.

Incentive Program

CCS Cleanpros Referral Incentive Program

Great cleaners bring us great clients. This program pays you real cash bonuses for referring people and businesses who become paying CCS Cleanpros clients, plus a shot at extra prizes each quarter through the referral leaderboard.

Referral bonus tiers

Only one bonus is paid per referred client, at the highest tier that applies. If a one-off client later converts to recurring, you're paid the difference between the $25 and $60 bonus.

Referral typeBonusPaid when
One-off cleaning$25After the referred client's 1st cleaning is completed and paid
Recurring client$60After the referred client completes their 3rd cleaning on a weekly, biweekly, or monthly plan
Commercial account$150After the referred commercial client signs a contract and their first invoice is collected
$200
Quarterly leaderboard winner
Cash bonus for the cleaner with the most qualifying referrals that quarter.
$50
Gas card, plus priority scheduling
The winner also gets first pick of shifts for the following quarter.

How the leaderboard works

Every referral that earns a bonus also earns you one entry on the quarterly leaderboard. Standings reset at the start of each quarter (Jan, Apr, Jul, Oct) and are shared with all cleaners so everyone can see where they stand. Ties are broken by whichever qualifying referral was submitted first.

Eligibility & rules

Open to all active CCS Cleanpros contractors in good standing

The referred client must be new to CCS, with no prior bookings in the last 12 months

Self-referrals do not qualify: cleanings for yourself, family living at your address, or your own side business

The client must mention your name at booking, or you must submit the referral before their first booking is confirmed. Referrals submitted after a booking is made will not be honored

Bonuses are paid as 1099 business-development income, separate from cleaning pay, and are not tied to job performance

CCS reserves the right to adjust bonus amounts or retire the program with 30 days' notice to all cleaners

How to submit a referral

1

Submit it before their first booking

Use the support contact form on CCSCleanpros.com, choose "Submit a referral," and include the client's name and contact info.

2

CCS logs and tracks it

We record the referral and follow the client's booking status.

3

Bonus pays at the milestone

1st cleaning for one-off, 3rd cleaning for recurring, first invoice for commercial. Paid within 5 business days with your next regular pay.

4

Quarterly winners announced

Leaderboard standings and winners are posted within the first week of the new quarter.

Ready to submit a referral?

Send it through the cleaner support form and select "Submit a referral."

Submit a Referral
Onboarding

From application to your first job

1

Phone Interview

A quick call to get to know you and answer initial questions.

2

Onboarding Documents

Complete your W-9, ID, and SSN or EIN through Homebase. You must also review, sign, and return the Independent Contractor Service Provider Agreement, this is required before you can receive clients.

Link emailed after you register on our site
3

Background Check

We run a standard background check before you're cleared to accept jobs.

Takes 7–10 business days
4

Supply Photo Approval

Send a photo of your cleaning supplies to contractors@ccscleanpros.com for approval.

5

Set Your Availability

Once approved, open your calendar in the contractor portal and start accepting clients.

Required: Independent Contractor Agreement

Review the full terms and conditions, then save a copy as a PDF, sign it, and email the signed agreement to contractors@ccscleanpros.com. You will not be assigned clients until your signed agreement is on file.

Email My Signed Copy

Haven't received your Homebase link?

It's sent by email once you've registered to become a cleaner on our website. Check your spam folder first — if it's still not there, email contractors@ccscleanpros.com.

FAQ

Common questions from new contractors

What if a client isn't home when I arrive?
Follow the access instructions provided for that booking (lockbox, code, etc). If you can't get in and haven't been given access instructions, contact CCS support right away rather than waiting at the door.
What if I'm running late?
Message the client and CCS support as soon as you know you'll be late. Clear, early communication keeps trust with the client and protects your standing.
How and when do I get paid?
Payouts run weekly, every Friday, via direct deposit for all jobs completed that week.
Can I bring a helper or additional cleaner with me?
Some bookings include an additional cleaner add-on selected by the client. Only bring help that's been arranged through CCS for that job.
What if a client asks to book me directly?
Direct arrangements outside CCS aren't allowed for clients connected through us. Send them to your personalized booking link instead — see the Non-Solicitation Policy above. This includes clients you referred yourself: once a client books through CCS, they are a CCS client and cannot be booked outside the company, even if you brought them in.
What happens if I cancel a same-day job I already claimed?
Your account is suspended for two weeks, with no job access and no new bookings for 14 days. The same applies to a no-show. A second occurrence may end your contract. Only claim same-day work you're certain you can cover.
Who qualifies as a referral under the incentive program?
Any client new to CCS with no bookings in the last 12 months. They must mention your name at booking, or you must submit the referral before their first booking is confirmed. Self-referrals, family at your address, and your own side business do not qualify.
When do I actually get paid my referral bonus?
Once the referral hits its milestone: the 1st completed and paid cleaning for a one-off ($25), the 3rd cleaning on a recurring plan ($60), or the first collected invoice for a commercial account ($150). The bonus is paid within 5 business days along with your next regular pay, as 1099 business-development income separate from cleaning pay.
Can I earn more than one bonus from the same client?
Only one bonus is paid per referred client, at the highest tier that applies. If a one-off client later converts to a recurring plan, you're paid the $35 difference between the $25 and $60 bonuses.
How does the quarterly leaderboard work?
Every bonus-earning referral is one entry. The cleaner with the most qualifying referrals each quarter wins $200 cash, a $50 gas card, and priority scheduling for the following quarter. Standings reset each January, April, July, and October, and ties go to whoever submitted their qualifying referral first.
Who do I contact with onboarding questions?
Email contractors@ccscleanpros.com for anything onboarding-related.